Terms of service

 

OVERVIEW

 

This website is operated by EXÓTICA. Throughout the site, the terms “we”, “us” and “our” refer to EXÓTICA.


We provide this website, including all information, tools, products, and services (the “Services”) to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.


By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.


Our store is hosted on Shopify, which provides the platform enabling us to sell our products.

 

 

 

SECTION 1 – ELIGIBILITY & USE

 


You confirm that:

 

  • You are at least the age of majority in your jurisdiction

  • All information you provide is accurate and complete

  • You will use the Services only for lawful purposes

 


You may not:

 

  • Use our Services for resale or commercial purposes

  • Misuse, hack, scrape, or interfere with the platform

  • Provide false or misleading information

 


We may suspend or terminate access at any time for violations.

 

 

 

SECTION 2 – PRODUCTS & MEDICAL DISCLAIMER

 


Our products are cosmetic in nature and are not medical products.


We do not guarantee specific results. Results may vary depending on:

 

  • Individual conditions

  • Usage consistency

  • Lifestyle factors

 


By purchasing, you acknowledge:

 

  • You are using the product at your own risk

  • You have reviewed the ingredients

  • You will discontinue use if irritation occurs

 


We are not responsible for:

 

  • Allergic reactions

  • Sensitivity or misuse

  • Outcomes differing from expectations

 


Always consult a qualified professional if you have concerns before use.

 

 

 

SECTION 3 – PRODUCT REPRESENTATION

 


We strive to display products accurately.


However:

 

  • Colors and appearance may vary by device

  • Packaging or minor design changes may occur

  • Images are for illustrative purposes

 


We do not guarantee exact visual matching.

 

 

 

SECTION 4 – ORDERS

 


Placing an order is an offer to purchase.


We reserve the right to:

 

  • Accept or reject any order

  • Limit quantities

  • Cancel orders at our discretion

 


Orders cannot be guaranteed to be modified or canceled after submission.


If an order is canceled, we will notify you and issue a refund if applicable.

 

 

 

SECTION 5 – PRICING & PAYMENTS

 

 

  • Prices may change at any time

  • Prices exclude taxes, duties, and shipping unless stated

  • You are responsible for all charges applied to your payment method

 


You confirm that:

 

  • You are authorized to use the payment method

  • All billing details are accurate

 

 

 

 

SECTION 6 – SHIPPING & DELIVERY

 

 

  • Delivery times are estimates only

  • Delays may occur due to carriers, customs, or external factors

  • Risk transfers to you once the product is handed to the carrier

 


We are not liable for shipping delays or lost packages after dispatch.

 

 

 

SECTION 7 – RETURNS & REFUNDS

 


All returns are governed by our Refund Policy [LINK].


We reserve the right to:

 

  • Deny returns that do not meet policy conditions

  • Refuse returns for hygiene-sensitive products once opened

 

 

 

 

SECTION 8 – INTELLECTUAL PROPERTY

 


All content on this site is owned by EXÓTICA or its licensors.


You may not:

 

  • Copy, reproduce, or distribute content

  • Use branding or trademarks without permission

 


All rights are reserved.

 

 

 

SECTION 9 – THIRD-PARTY SERVICES

 


We may use third-party tools or services.


We are not responsible for:

 

  • Third-party platforms

  • External links or services

  • Any damages caused by third-party interactions

 


Use them at your own risk.

 

 

 

SECTION 10 – SHOPIFY RELATIONSHIP

 


Our store is powered by Shopify.


All purchases are made directly with EXÓTICA.


You agree that Shopify is not liable for:

 

  • Transactions

  • Product issues

  • Any damages related to purchases

 

 

 

 

SECTION 11 – USER CONTENT & FEEDBACK

 


By submitting content (reviews, feedback, etc.), you grant us:

 

  • A worldwide, royalty-free license to use it

  • Rights to display, modify, and use for marketing

 


We may remove content at our discretion.


You are responsible for any content you submit.

 

 

 

SECTION 12 – ERRORS

 


We reserve the right to:

 

  • Correct errors

  • Update information

  • Cancel orders with incorrect pricing or details

 


At any time, without notice.

 

 

 

SECTION 13 – PROHIBITED USE

 


You may not:

 

  • Violate laws

  • Infringe rights

  • Upload malicious code

  • Attempt to exploit the system

 


We may terminate access immediately for violations.

 

 

 

SECTION 14 – DISCLAIMER OF WARRANTIES

 


All products and services are provided “as is” and “as available”.


We make no guarantees regarding:

 

  • Results

  • Performance

  • Availability

 


To the maximum extent permitted by law, we disclaim all warranties.

 

 

 

SECTION 15 – LIMITATION OF LIABILITY

 


To the fullest extent permitted by law:


EXÓTICA shall not be liable for any:

 

  • Direct or indirect damages

  • Loss of profits or data

  • Personal outcomes from product use

 


Your use of the Services is at your own risk.

 

 

 

SECTION 16 – INDEMNIFICATION

 


You agree to indemnify and hold EXÓTICA harmless from:

 

  • Claims

  • Damages

  • Legal fees

 


Arising from:

 

  • Your misuse of the Services

  • Your violation of these Terms

 

 

 

 

SECTION 17 – GOVERNING LAW

 


These Terms are governed by the laws of the jurisdiction where EXÓTICA operates.


You agree to resolve disputes in those courts.

 

 

 

SECTION 18 – CHANGES

 


We may update these Terms at any time.


Continued use of the Services means you accept the changes.

 

 

 

SECTION 19 – CONTACT

 


For any questions:


exotica@outlook.co.il